Question 1

How long does the assessment take?

Accepted Answer

The assessment is designed to be completed in approximately 5 minutes. It consists of 10 targeted questions covering the key governance areas that create personal liability exposure for trustees.

Question 2

Do I need to register or provide personal information?

Accepted Answer

No registration is required. The assessment is completely anonymous and free. You only need to provide basic scheme information (scheme name, number of units) to receive a personalized governance exposure profile.

Question 3

What is the Board Survival Score?

Accepted Answer

The Board Survival Score is a numerical rating (0-100) that reflects your board's current governance posture and risk exposure. A higher score indicates better governance practices and lower personal liability exposure for trustees.

Question 4

What does the Exposure Category mean?

Accepted Answer

The Exposure Category classifies your scheme's governance risk as Low, Moderate, High, or Critical. This rating helps you understand the severity of governance gaps and prioritize remediation efforts to reduce personal liability.

Question 5

How accurate is the assessment?

Accepted Answer

The assessment is calibrated specifically for South African sectional title schemes under the Sectional Titles Schemes Management Act (STSA). It identifies the most common governance gaps that create trustee liability, but should be used alongside professional legal advice for comprehensive governance planning.

Question 6

What is included in the 90-Day Protection Plan?

Accepted Answer

The 90-Day Protection Plan provides a structured, sequenced roadmap for addressing your top 3 governance gaps. It includes specific action items, implementation timelines, and templates to help your board reduce personal liability exposure systematically.

Question 7

Can I download my assessment results?

Accepted Answer

Yes. After completing the assessment, you can download a comprehensive toolkit including your governance exposure profile, the 90-day implementation plan, and 21+ governance templates to guide your board's remediation efforts.

Question 8

Is my data secure and private?

Accepted Answer

Yes. Your assessment data is encrypted and stored securely. We do not share your information with third parties. You maintain complete control over your data and can delete it at any time.

Question 9

What if my scheme scores Critical exposure?

Accepted Answer

A Critical exposure rating indicates significant governance gaps that create substantial personal liability risk. We recommend consulting with a qualified attorney and using the 90-Day Protection Plan as a framework for immediate remediation. Many schemes successfully move from Critical to Moderate within 90 days by addressing the top 3 risk areas.

Question 10

Can I retake the assessment?

Accepted Answer

Yes. You can retake the assessment at any time to track your governance progress. Many schemes retake the assessment every 90 days to monitor improvements and ensure sustained compliance with governance best practices.

CSOS Compliance Guide for Sectional Title Schemes

Understanding CSOS

Assess Your CSOS Compliance

Related Resources